Support

Have Questions?

Please use our support system only for technical issues regarding completing application forms.

Due to the volume of applications, other inquiries will not be answered. We are processing large volumes of applications and need to focus our attention on moving to the next step of our hiring process. If we contact you for further interview, you will have ample opportunity to ask questions and we can discuss all the possibilities of working together.

Our FAQ below will provide you with answers to many of your commonly asked questions:

- How do I know my application form has been processed? When you click the submit button, you should reach a page that says, "Thank You for Your Application." If you see that page, your application was successful. If you receive any error messages, and only if you receive an error, please open a support ticket outlining the details of the error.

- What should I do if I personally made error on my application (as opposed to a technical problem with the form)? Simply resubmit with the correct and complete information. However, remember that attention to detail is a must, so do your best to get it right the first time.

- What does "some experience" on the application forms mean? In most cases, it's not necessary that you have done this work for clients, but that you have some experience in the areas you are applying for. If you have written content for your own website, that is acceptable experience for a writer. If you proofread your child's college essays on a regular basis, we're interested in you as a proofreader. Our main concern is that you are able to produce quality work and you will be provided with exercises to prove your abilities in the next stage of the hiring process.

- How much will you be paying contractors? Payment will be determined by quality of work and experience. You are also requested to include your expected payment rate in your application.

- How will contractors be paid? Payments will be made monthly via PayPal. You must have a PayPal.com account to work as a contractor with us.

- If I am from a non-English speaking country, but have an excellent command of the English language, may I still apply? Yes you can, but you must be able to receive payments via PayPal.

- Can I apply for more than one position? Yes, if you have the qualifications required, you may apply for more than one position.

- When will you be contacting applicants? We are already contacting potential contractors and will continue to contact people over the next few weeks and months. We will also keep your application on file for a minimum of 6 months, so we may contact you at a later date.

- Will I hear back if my application is not accepted? Sorry, due to the volume of submissions, we won't be able to contact everyone.

- Can I reapply if I don't hear back from you? Yes, but please wait a minimum of 6 months to resubmit a new application. We keep all applications on file for a minimum of 6 months.

If you are having technical issues with the form, click here to submit a support ticket. Again, only submit technical problems with the form. Other questions will not be answered.

Work from Home | Support